Shipping Policy – Sorry Maltisolver Pvt. Ltd.

Scope

This shipping policy applies only to orders within India.

Processing Time

100% of orders are shipped from our warehouse within 1-2 business days.

Orders placed over the weekend are dispatched on Mondays.

Shipping Time

Fast Shipping (Gujarat): 3-4 business days after dispatch

Fast Shipping (All Other States): 4-6 business days after dispatch

Flat Shipping (Gujarat): 5-6 business days after dispatch

Flat Shipping (All Other States): 6-8 business days after dispatch

Order Tracking

Once your order is shipped, you will receive a tracking number and a link to the courier’s website via email.

If you do not receive the tracking details, contact our customer service at +91 70917 32193 or care@maltisolver.com.

Delivery Costs

Charges depend on your delivery location.

Please check your order summary for delivery charges for individual products.

Failed Delivery

If the package cannot be delivered due to an incorrect address, absent receiver, or refusal to accept, the package will be returned at the customer’s expense.

The shipping cost will be deducted from the refund amount.

Refund Shipping

Returns/refund shipments may take 5-7 days to reach us for processing.

Our Carriers

We use DTDC, Shree Maruti, Delhivery, Mahavir Courier, IndiaPost, Bluedart, Xpressbees, Ekart, Shadowfax, India Post, and ATS for deliveries.

Upon Receipt of Your Order

Carefully inspect the package and goods before signing.

If the parcel is damaged or incomplete, refuse delivery or mark as “Damaged” and contact us on the same day.

Bank Holidays

No deliveries on bank holidays. Parcels will be delivered on the next working day.